Because why not?

Look Fantastic - February 2016 Beauty Box

24 February 2016
I'm not very happy with Look Fantastic right now, you might recall in last months box I found a coupon code for a free Cloud Nine Touch Iron, the item was out of stock and when I sent in a customer service ticket asking if they knew when more would come in they said they didn't know. 

Ok, cool, I can wait. Coupon is good until the end of March, no problemo sister!

Finally I see the straighteners are in stock so I pop one in my cart, enter my code and attempt to checkout. Everything is looking great, I'm excited for the straightener. Start of the year is a good one.

When I get to the checkout page I see a notice informing me that they don't send these items to my address, ie; Australia. This is some bullshit.

So I email the company, again, no dice. I tell them it's ridiculous that they promote the chance to win an item when it isn't even available to people who live in certain countries. Why not just pluck some boxes destined for places that they do ship that months prize to and save people the disappointment? Why not state on the sign up page that you might not be eligible for the prize? They tell me they will pass it on to some department that I don't give a shit about and that's the end of that.

Even with my growing annoyance and desire to tell them their customer service is shit I can't follow it up, they have this wonderful system where you have to submit support tickets online with no possible way of contacting the same person again. Got more to say on a subject? (I do!) Submit a new ticket and write down all the crap you've already been through, then cross your fingers that you don't get an idiot who is going to brush you off.

I got idiots all the way, I got brushed off. Since I can't follow this up easily and privately with the company I gave up and now I'm telling you my experience. I actually think it's important info to have on the internet because I can't find a single other person who has had this experience and documented it. 

To be honest (and this is the dead set truth), I could give less than two shits about the straightener. I don't need another one, I have two GHD's in my house, one for myself and one in my freelancing kit, I sold three that I wasn't using last year, I have enough, it's cool, I don't need another one. What I'm shit off about is the fact that their customer service is crap, the ability to follow up on CS tickets is crap. Unless you're talking about spending money, then they don't have a problem telling you every single thing you want to hear to make you press the pay button.

Alright, moving on.

The theme of this months box is obviously based around valentines day or singles day, whichever way you look at it.

Inside was an issue of Elle, magazine lovers would be down with this.

Hi Impact Brows Eye and Brow Perfector Palette - This palette offers 4 shades and initially I thought it was just a brow palette, I was wrong. It's designed to be used for brows and eyes, I'll use it, the pigmentation is nice, shades are nice, black is so blah though so I'll likely work my way through the palette over the coming years and toss it out when I've used everything up aside from the black shade.

KMS Colour Vitality Conditioner - It's conditioner, I'll give it a go.

Bliss Grapefruit & Aloe Body Butter - I'm keen to try more products from Bliss so I'll use this, would have preferred something more exciting than a body butter but you get what you're given!

Monu Spa Bali Massage & Body Oil - I received one of these in the Look Fantastic Advent Calendar and I had great intentions of using it but realistically I know I'll struggle through it, so I'm going to pass them both along to a friend who does massage therapy.

Lord & Berry Matte Lipstick Pencil - This is a pretty rosy pink, a colour I'll certainly wear!

Denman Mini Keyring Brush - I don't even know what the hell this is. I don't want a brush that looks like a dolls accessory on my keyring.

Overall the contents don't have me jumping for joy but I'll personally use 4 out of the 6 items. I'm keeping my hopes high for an amazing March box!

Links provided are for shopping examples only, I have personally purchased from some (not all) of these online stores but I highly recommend researching before buying. Items marked * were sent to me for trial and consideration, all other products were purchased by myself and I am in no way affiliated with any of the companies mentioned unless otherwise stated. All opinions are my own and based on my personal experience. Integrity Always..

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2 comments on "Look Fantastic - February 2016 Beauty Box"
  1. I feared you wouldn't end up getting your prize from LF due to shipping restrictions. You're right though, they should state any restrictions a lot more clearly so that people don't have to deal with their cruddy customer service. Good thing you have other straighteners!